Customer Service Coordinator | Initial 6-Month Contract | Derby | £24.88 per hour

The Opportunity:

Are you a highly organised and customer-focused individual with strong administration and financial skills? Do you thrive in a fast-paced environment and have a keen eye for detail? If so, this exciting 6-month contract opportunity with a leading rolling stock overhaul and maintenance business in Doncaster could be the ideal next step for you.

Our client is a well-established and respected organisation within the rail industry, specialising in the overhaul, maintenance, and upgrade of rolling stock. They play a vital role in ensuring the safety and reliability of train fleets across the UK. This contract role offers a fantastic opportunity to contribute to their ongoing success and gain valuable experience within a dynamic sector.

Key Responsibilities:

• Provide exceptional customer service and administrative support to both internal and external stakeholders.
• Proactively review existing order books to ensure accuracy and identify any potential issues or discrepancies.
• Manage the end-to-end invoicing process, including generating and sending invoices, diligently chasing outstanding payments, and resolving invoice queries in a timely and professional manner.
• Efficiently organise transport and logistics for the movement of goods and materials as required.

Candidate Essentials:

• Proven experience in a customer service and administration focused role.
• Excellent organisational and time-management skills with a strong attention to detail.
• Experience in managing invoicing processes, cash collection, and resolving payment queries effectively.
• Competent in organising transport and logistics arrangements.
• Proficient in using standard Microsoft Office applications (Word, Excel, Outlook).

Closing Date: Friday 9^th May 2025

How to apply for the role: If you are interested in the Customer Service Coordinator position, then please apply via this job board. For more information, please get in touch with the Consultant listed on this page.

Likely Job Titles: Customer Service Coordinator, Sales Administrator, Finance Administrator, Logistics Coordinator, Order Administrator, Customer Support Administrator

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom.

Ford & Stanley TalentWise – Business specialising in blue collar trade & technical services – permanent and temporary.

Ford & Stanley Recruitment – Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract.

Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe.

Ford & Stanley Genius Performance – Performance is always accelerated when good people are coached, inspired, trained and focused in the right way.

Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.

Services advertised by Ford & Stanley are that of an employment consultancy business.

Commissioning Manager – Up to £60,000 + Company Car/Car Allowance + Hybrid Role

Situation:

We are recruiting for a leading generator specialist that provides solutions, maintenance, sales and hires to customers across the UK. A family-owned and run business and truly hold our values at the heart of everything they do, offering a unique and friendly place of work while maintaining the highest professional standards.

This company has grown into one of the leading providers of critical power solutions in the UK, serving a wide range of industries, including healthcare, data centres, manufacturing, utilities, and construction. Due to the business growth and their driven mindset, we are on the search for a Commissioning Manager.

Opportunity:

The Commissioning Manager is a key figure responsible for overseeing the entire commissioning process of new construction projects, ensuring systems are installed and fully operational before completion. They monitor progress, track milestones, and proactively address delays or issues to maintain project timelines. By coordinating with contractors and adhering to company quality systems such as ISO 9001, 14001, and 45001, the Commissioning Manager ensures compliance and high standards.

This role involves creating and managing schedules, conducting inspections and tests, and providing regular updates to clients and Project Managers on commissioning activities. They also resolve any on-site challenges, ensuring the final product meets quality requirements. The Commissioning Manager plays a pivotal role in delivering successful project outcomes while supporting overall management objectives.

Essential Criteria To Secure An Interview:

• Experience working with Generators and/or Control Pannels in a mechanical environment.
• Experienced in commissioning coordination and project management.
• Proficient in MS Office and experienced in project management software.

• Strong knowledge of quality systems ISO 9001, 14001, and 45001.

Desirable Criteria:

• Engineering, construction or related field qualifications, e.g. HNC/HND.

Working Model:

Monday – Friday (3-4 days WFH, 1 day in HQ Heanor, Derbyshire or Depot Sites)

Salary & Package:

• Up to £69,000 (Company does offer compensation package for candidates from a direct competitor.
• Company car or car allowance
• 10% or 15% additional uplift on wage (depending on postcode)
• Hotel, Travel & Food covered on expenses
• Company Vehicle
• 25 Days holiday plus bank holidays
• Progression opportunities
• Private healthcare
• Death in Service
• Outstanding employee assistance programme

Why Should You Apply?

This company is a leading provider of power generation solutions, offering employees the chance to build a rewarding career in a dynamic and growing industry. Known for its reputation for quality and innovation, they provide exciting opportunities to work on diverse projects, contribute to sustainable energy solutions, and develop professionally through training and career advancement.

With a supportive culture, competitive benefits, and a focus on cutting-edge technology, they foster a collaborative environment where employees feel valued and empowered. Joining the business means being part of a forward-thinking company shaping the future of power solutions while enjoying stability, growth, and recognition for your contributions.

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom.

1. Ford & Stanley TalentWise – Business specialising in blue collar trade & technical services – permanent and temporary.
2. Ford & Stanley Recruitment – Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract.
3. Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe.
4. Ford & Stanley Genius Performance – Performance is always accelerated when good people are coached, inspired, trained and focused in the right way.

Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.

Services advertised by Ford & Stanley are that of an employment consultancy business.